Turning Point Family CARE http://tpacenter.org A Critical Behavioral Health Agency Wed, 11 Jan 2012 21:11:24 +0000 en hourly 1 http://wordpress.org/?v=3.2.1 1st Quarter Survey Results http://tpacenter.org/2011/07/11/please-email-darryl-stanford-for-more-information-on-quality-assurance-im-trying-to-see-how-many-words-i-can-get-in-a-title-of-a-post-here/ http://tpacenter.org/2011/07/11/please-email-darryl-stanford-for-more-information-on-quality-assurance-im-trying-to-see-how-many-words-i-can-get-in-a-title-of-a-post-here/#comments Tue, 12 Jul 2011 02:05:29 +0000 Holly http://tpacenter.org/?p=395

1. Quality of services and treatment provided by TPFC
Consumer: Excellent – 66.3%, Good – 31.3%, Adequate – 1.2%
Stakeholder: Excellent – 82%, Good – 16%, Adequate – 2%

2. Communicating Clearly & Effectively
Consumer: Excellent – 69.4%, Good – 28.2%, Adequate – 2.4

3. Working with you and your family consistently
Consumer: Excellent – 65.9%, Good – 22.4%, Adequate – 9.4

4. First Responder Calls (24/7/3650)
Calls returned within 15 minutes – 100%

 

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